Accu-Chek® Performa
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Frequently Asked Questions
An E4 displays on the meter, indicating not enough blood was drawn into the test strip for measurement or blood was applied after the test had started. You should discard the test strip and repeat the blood sugar test.
- 70% isopropyl alcohol
- Mild dishwashing liquid mixed with water
- 10% household bleach solution (1 part bleach plus 9 parts water) made the same day
Yes. In addition to the fingertip, you can collect blood samples from the palm, forearm or upper arm. Talk with your healthcare professional before deciding if alternate site testing is right for you.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Your Accu-Chek lancing device has a special plastic cap designed for testing on other areas of the body. Talk with your healthcare professional before deciding if alternate site testing is right for you.
Note: Do not use the special plastic cap when testing at the fingertip. Follow the steps for fingertip testing, with a few differences:
- Use the clear or gray cap.
- You may need a deeper setting. Try 3 for palm testing or 5-1/2 for forearm or upper arm testing. (These are suggested settings; yours may differ.)
- Press the opening of the clear or gray cap firmly against a fleshy area of the non-fingertip site. Press the lancing device up and down in a slow pumping motion to assist the flow of blood.
- Keep steady pressure on the area, then press and release the plunger. Do not be afraid to apply pressure to the area with the lancing device to assist the flow of blood. Continue to press the cap against the site for a few seconds to allow blood to come to the surface.
Visit your meter's Screen Messages page for a list of messages and definitions or download the User Manual (insert appropriate link) for your meter.
No. Accu-Chek Performa blood glucose meters are designed exclusively for use with Accu-Chek Performa test strips.
There are three types of averages: general, pre-meal and post-meal. To view results and averages, press and release left and right arrows to view stored results. The most recent test result appears on the display.
- Press the left arrow to view previous test results from newest to oldest.
- Press the right arrow to view 7-, 14-, 30- and 90-day general averages
- Continue to press the right arrow to view 7-, 14-, 30- and 90-day pre-meal and post-meal averages
No, check the use by date on the test strip container. Do not use test strips past the use by date.
To mark a test result or set a post-meal reminder:
- Perform a test. The result appears on the display.
- Leave the test strip in the meter. Press and release or to toggle through test result markers and the post-meal reminder:
- Pre -meal marker
- Pre-meal marker with post-meal reminder
- Post-meal marker
- General marker
- When the marker or test reminder you wish to select appears on the display, remove the test strip from the meter.
Performing a control test lets the user know the meter and test strips are working properly. Perform a control test when:
- You open a new test strip box
- You left the test strip container open
- You think the test strips are damaged
- You want to check the meter and test strips
- The test strips were stored in extreme temperatures, humidity, or both
- You dropped the meter
- Your test result does not match how you feel
- You want to check if you are performing the test correctly
Yes. If the post-meal reminder marker is selected, the meter will beep 2 hours after the pre-meal test to remind you to perform a post-meal test. You can change the pre-meal test reminder to 1 hour after the pre-meal test.
See Health and Safety Information
See Health and Safety Information
- Choking hazard. Small parts. Keep away from children under the age of 3 years.
- Keep new and used batteries away from children. Ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death. Severe burns may occur within 2 hours of swallowing. If you think a battery might have been swallowed or placed inside any part of the body, seek medical attention immediately.
- If the battery compartment does not close securely, stop using the product and keep it away from children.